FROM: TechHub Support

TO: New Customer

SUBJECT: Welcome to TechHub

SENT: August 12, 2:15 P.M.

We appreciate your purchase of the ProWave Laptop from TechHub. We hope you are pleased with both the product and the customer service you received. If you experience any issues with the laptop, please contact us through our company website. Thank you!

Respond to the email as if you are a customer. In your email, describe TWO problems you have encountered with the laptop and make ONE request for information.