From: EZ Travel, Inc.

To: Karl lonesco

Subject: Feedback follow-up

Sent: July 20, 1:16 P.M.

Dear Mr. lonesco,

A few days ago, you completed our survey and indicated dissatisfaction with our flight- and hotel-booking services. Please provide details about the problems you experienced so that we can improve our travel services.

Thank you.

Karin

EZ Travel, Inc.

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