From: A. Chae, General Company
To: Fine Prints
Subject: Printing accident
Sent: May 2, 10:32 A.M.
Dear Fine Prints,
Your company recently prepared letterheads for us. However, I’ve just noticed that you printed our old address by mistake. I have to send out hundreds of letters to our customers for a new promotion. Please e-mail me about this as soon as possible.
Thank you,
A. Chae

Question

Direction: Respond to the e-mail as if you are an employee at Fine Prints. In your e-mail, make TWO suggestions for how to handle the problem and provide ONE piece of information you think will be useful.

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